How To Wins Friends And Persuade People

✦ Fundamental Techniques in Handling People
1. Don't criticize or complain
2. Give honest and sincere appreciation.
3. Arouse in the other person an eager want.

✦ Six ways to make people like you
1. Become genuinely interested in other people.
2. Smile.
3. Remember a person's name.
4. Be a good listener. Encourage others to talk about themselves.
5. Talk in terms of the other person's interests.
6. Make the other person feel important - and do it sincerely.

✦ Win people to your way of thinking
1. The only way to get the best of an argument is to avoid it.
2. Show respect for the other person's opinions. Never say, "You're wrong."
3. If you are wrong, admit it quickly and emphatically.
4. Begin in a friendly way.
5. Get the other person saying "yes, yes" immediately.
6. Let the other person do a great deal of the talking.
7. Let the other person feel that the idea is his or hers.
8. Try honestly to see things from the other person's point of view.
9. Be sympathetic with the other person's ideas and desires.
10. Appeal to the nobler motives.
11. Dramatize your ideas.
12. Throw down a challenge.

✦ Be a Leader
1. Begin with praise and honest appreciation.
2. Call attention to people's mistakes indirectly.
3. Talk about your own mistakes before criticizing the other person.
4. Ask questions instead of giving direct orders.
5. Let the other person save face.
6. Praise the slightest improvement and praise every improvement.
7. Give the other person a fine reputation to live up to.
8. Use encouragement. Make the fault seem easy to correct.
9. Make the other person happy about doing the thing you suggest.

Favourite 27 words

God grant me the serenity to accept the things I cannot change, the courage to change the things I can and the wisdom to know the difference.  Amen

THE PICTURE OF FAILURE (Understanding Bring Cure)

F-rustration, hopelessness, futility
A—ggressiveness (misdirected)
I-nsecurity
L-oneliness (lack of "oneness")
U-ncertainty
R-esentment
E—mptiness

Each of these negatives was originally adopted as a "way" to solve a problem. We adopt them because we mistakenly see them as a "way"out of some difficulty. They have meaning and purpose, although based upon a mistaken premise. They constitute a way of life. The truth can set us free from them. And when we can see the truth, then the same instinctive forces which caused us to adopt them in the first place, will work in

our behalf in eradicating them.

Frustration is an emotional feeling which develops whenever some important goal cannot be realized or whenever some strong desire is thwarted. Since we are all human, we do necessarily suffer frustration because we are imperfect, incomplete and unfinished. One of  trhe strongest urges in humans is to react appropraitely. One can cure this symptoms by seeing that they do not work and that they are inappropriate.

As we grow older we should learn that all desires cannot be satisfied immediately. We also learn that our